Frequently Asked Questions

Where do you do your ORGANIZING?

We work on projects in your home and at our office. It all depends on the project.

How much do your services cost?

Each project is customized to each client’s need and therefore the pricing is also customized. We’ll give you an estimate, but please keep in mind that there may be additional costs that come up during the course of your project, like archival storage. We will discuss any additional costs with you before moving ahead.

Do you work with remote clients?

Absolutely. Many projects can be completed remotely, particularly digital organizing or photo books. Printed photos can be sent to us for scanning and we can discuss mailing photos for organizing if needed.

Do you do scanning in house or do you mail them away?

We create high resolution scans of printed photos, slides, and negatives in house. We currently do not convert film.

How Long will My Project take?

It all depends. We will give you an estimate of how long we think your project will take, providing regular updates. However, there may be unforeseen circumstances that will affect the timeline. We will also work to any deadlines you may have for a project.

What Computer Platforms do you work with?

We work with both PC and Mac.

What Forms of Payments do you accept?

Currently we accept payment by cash or check. We are working towards accepting payment through PayPal and credit cards in the near future.

how much notice do you need to create an album for a special event?

We love creating albums and photo gifts, but we do need as much time as possible. If you need your project for the holidays, please try and give us three to four months notice, two months the rest of the year.